top of page

Terms & Conditions

​​

Effective Date: 04/22/2025
Welcome to Hermod Mobility. Please read these Terms and Conditions ("Terms") carefully before using our website or purchasing our products and services.

1. Acceptance of Terms

By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms and all applicable laws. If you do not agree, do not use our site or services.

2. Company Information

Hermod Mobility
[Insert business address]
[Insert contact email/phone]
[Insert business registration details if applicable]

3. Products and Services

Hermod Mobility offers medical and mobility equipment for sale and/or rental. Product descriptions, availability, and pricing are subject to change at any time without notice.

We reserve the right to limit or refuse sales for any reason.

4. User Responsibilities

You agree to:

  • Use the site only for lawful purposes

  • Provide accurate and current information during any purchase or registration process

  • Not attempt to access or modify the website code or data

5. Purchases and Payment

All payments must be made in full before products are shipped or services rendered. We accept [list payment methods].

All transactions are subject to verification and approval.

6. Shipping and Delivery

Shipping timelines are estimates and not guaranteed. Hermod Mobility is not liable for delays outside of our control. For detailed info, see our Shipping Policy.

7. Returns and Refunds (Rental Equipment)

a. Rental Returns

All rented equipment must be returned by the agreed-upon return date specified in your rental agreement. Equipment must be:

  • In clean and working condition

  • Free of any damage beyond normal wear and tear

  • Returned with all original accessories and components

Failure to return the equipment on time or in acceptable condition may result in additional fees.

b. Early Returns

If you return the equipment before the end of the rental period, you will not receive a refund for the unused portion of the rental unless otherwise stated in your rental agreement.

c. Late Returns

Late returns are subject to additional charges based on the daily rental rate. If the item is not returned within 10 days after the due date, you may be charged the full replacement cost.

d. Refunds

Refunds are only issued if:

  • The equipment was not delivered

  • The equipment was defective or non-functional upon delivery (must be reported within 24 hours)

  • A cancellation was made before the scheduled delivery or pickup date, in accordance with our cancellation policy

Refunds will be processed within 7–10 business days to the original payment method.

e. Non-Refundable Items

Certain items may not be eligible for refunds, including:

  • Custom or special-order items

  • Single-use or hygiene-related products (e.g., cushions, slings, etc.)

8. Warranties and Disclaimers

Products may come with manufacturer warranties. Hermod Mobility does not make additional warranties unless stated in writing.

We make no guarantees regarding results from the use of our products.

9. Limitation of Liability

To the fullest extent permitted by law, Hermod Mobility is not liable for any indirect, incidental, or consequential damages, including loss of use or profits.

10. Privacy Policy

Your data privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your information.

11. Intellectual Property

All content on this website, including logos, text, graphics, and images, is the property of Hermod Mobility or its licensors. Unauthorized use is prohibited.

12. Modifications

We may update these Terms at any time without notice. Continued use of the website means you accept the updated terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law principles.

bottom of page