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Privacy Policy

Effective Date: 04/22/2025

Hermod Mobility ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, or services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide:

  • Name, address, phone number, and email

  • Billing and shipping information

  • Rental preferences and equipment details

  • Customer service inquiries

b. Automatically Collected Information:

  • IP address and device information

  • Browser type and operating system

  • Pages visited, time spent, and usage behavior

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process rentals and purchases

  • Communicate about your orders or account

  • Provide customer support

  • Improve our website, services, and offerings

  • Send promotional emails (only if you opt-in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Payment processors to complete transactions

  • Shipping partners to deliver products

  • Service providers (e.g., IT or marketing tools) under strict confidentiality

  • Authorities, if required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Track site usage for analytics

  • Provide a more personalized experience

You can control cookies through your browser settings, but disabling them may affect site functionality.

5. Data Security

We take your privacy seriously and use industry-standard safeguards to protect your data. However, no system is 100% secure, and we encourage you to protect your personal information online.

6. Your Choices

You can:

  • Access or update your personal info by logging into your account

  • Opt out of marketing emails by clicking "unsubscribe"

  • Request data deletion by contacting us directly

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

8. International Users

If you're accessing our services from outside the U.S., note that your information may be transferred and stored in the U.S. or other countries where we operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the latest revision. Your continued use of our services means you accept the revised terms.

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